woodbyjames
Our Policies

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American Firetrucks-Seagrave
Tri-Reversible Kleenex Box Cover Pattern
Our Policies
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We'll explain our current business and ordering policies on this page.

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:
United States Postal Service.
 
In the U.S.A. only, the shipping price is included in the PATTERN PRICE.  We ship usually by USPS in the U.S.A.  However we will use other shipping means if we think it is necessary or expedient.
 
Payment is by PAYPAL and may be major credit card, cashier's check/money order or a personal/business check by PayPal.  Money orders or checks must be on U.S.A. funds only.  A personal/business check will delay shipment by 10 days.  $25 fee for all Returned checks.  Virginia residents add .0425 on purchase price for sales tax.  For international shipping please see below.
 
Buyers from OUTSIDE U.S.A. must pay on PAYPAL ONLY with major credit card or a money order/cashier's check on U.S.A. funds only via PayPal easy and secure.  We ship usually by U.S.A. Postal Service.  However we will use other shipping means if we think it is necessary or expedient. These International buyers must pay the Additional ACTUAL SHIPPING, email us to get this amount.
 
 
 

Returns

If you are not satisfied just contact me by email within 3 days of receiving item.  After receiving the item back in the same condition it was sent, I will send you a complete refund.  This does not include shipping.  However if I feel I made an important mistake in the listing I will even refund the shipping cost.  How's that for buyer friendly return policy?
 
Please send your return in a well-padded envelope with the original receipt.
We are not obligated to accept returns of merchandise that have been worn or damaged, or of Custom Orders.
 
 

Do you have any questions? Send us an e-mail at: